Cranbrook Tools is a trading style of Cranbrook Engineering Ltd.
- The Cranbrook Tools web site uses the latest credit card security & encryption protocols for online payments.
- Online payments are made through WorldPay.
- Cranbrook Tools staff never see all your card details.
- Card details are not saved by Cranbrook Tools.
- Cranbrook Tools take privacy very seriously.
- Any personal information you give us will not be made available outside Cranbrook Tools or Cranbrook Engineering Limited.
- You will only receive correspondence from us if you have requested it or explicitly given consent.
We take your internet shopping security seriously. Our secure shopping system is the
HTTP Secure Socket Layer protocol (HTTP/SSL), which is the industry standard for secure encrypted communication
over the World Wide Web. SSL encrypts all the ordering information you send to Cranbrook Tools, including your
Credit Card details.
When you proceed to the Credit Card Details page on the Cranbrook Tools web site, you will enter the secure shopping area.
If you want to verify the security of your connection, look at the lower right-hand corner of your browser window. If you
see a padlock or an unbroken key (depending which browser you are using), then SSL is active. In addition, you can look
at the address bar of your browser. When accessing a secure server, the first characters of the site address will change
from "http" to "https". This security is active only in the checkout area.
Privacy Policy:
By accessing or using this web site operated by Cranbrook Tools, you agree to the terms of
the Cranbrook Tools Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.
Collection of Personal Information:
When you engage in certain activities on this site, such as ordering tools, we may ask you to provide certain information
about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities.
If you elect to engage in these activities, however, we may require that you provide us personal information, such as your
name, mailing address, e-mail address, and other personal identifying information. When ordering a tool on the site,
you may be asked to provide a credit card number.
Cranbrook Tools collects this information in order to record and support your participation in the activities you select.
It does not however store credit card details. If you opt in by ticking the box provided, Cranbrook Tools will also use
information that you provide as part of our effort
to keep you informed about product changes, special offers, and other Cranbrook Tools products and services.
Cranbrook Tools recognizes and appreciates the importance of responsible use of this information. If you do not want the
information you provide to Cranbrook Tools to be used to inform you of other products and special offers from
Cranbrook Tools, and you indicate this preference when you provide the information to Cranbrook Tools,
Cranbrook Tools will honour your preference. When you submit personal information to Cranbrook Tools with
respect to a particular activity, such as ordering a product, you understand and agree that in order to complete the activity
and update related files, Cranbrook Tools and its subsidiaries and affiliates may need to transfer, store, and process your information
in any of the countries in which such entities maintain offices including, without limitation, the United Kingdom. Your personal information
will not be transferred outside of the European Union for any other purpose unless you give your consent.
Use of Cookies:
When you visit Cranbrook Tools, you can surf the site anonymously and access important information without revealing
your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to
your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording
your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the
chance to decide whether or not to accept it. (For some Web pages that require an authorisation, cookies are not optional. Users choosing
not to accept cookies will probably not be able to access those pages.)
While Cranbrook Tools uses cookies to track your visit to Cranbrook Tools, and our Web servers automatically log the
IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have
otherwise provided Cranbrook Tools with personal information.
Updating Your Personal Information:
You have the right to access and correct your personal information and privacy preferences.
This may be accomplished by writing to Cranbrook Tools at:
Cranbrook Tools
Motorcare House
5 East Street
Faversham
Kent
ME13 8AD
Please include your name, address, and/or e-mail address when you contact us.